Privacy, Confidentiality & Financial Policies

At King Psychiatry & Partners, we are dedicated to maintaining your trust and ensuring that all care is delivered with the highest standards of professionalism, privacy, and respect. Below you will find important information about how we protect your health information and manage appointments.

Your Privacy is our Priority. We protect your health information in full compliance with HIPAA and applicable state laws.

Access to Your Information: You have the right, under HIPAA, to request access to or a copy of your medical records, request correction of errors, and obtain an accounting of disclosures. To review or amend your records, please contact us in writing.

Internal Coverage: Your electronic medical record may be accessed by other licensed clinicians within our practice for emergency or coverage purposes when your primary provider is unavailable.

Administrative Use: Our administrative and billing staff may access limited information for scheduling, billing, and medication refill coordination.

External Release: No information about your care will be shared with anyone outside of this office without your written consent (Release of Information form) or a valid court order.

We will never share your protected health information for marketing purposes without your written consent.

Limits to Confidentiality

While confidentiality is a cornerstone of our work, certain circumstances legally require disclosure without consent:

Safety Risk: If you or another person is at imminent risk of harm.

Mandated Reporting: If abuse or neglect of a child, elderly, or vulnerable adult is suspected.

Legal Requirements: In response to a valid court order, subpoena, or malpractice claim.

Financial Disputes: If your account remains unpaid, limited billing information may be shared with a collection agency or payer.

Telehealth Appointments

For your virtual appointments, please ensure you are in a private, quiet location. Sessions will take place via our secure encrypted platform Simple Practice. Do not record sessions unless explicit permission is given.

Financial Policy

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-A non-refundable deposit is required at the time of booking to secure your appointment.

-Deposits are applied toward the total session fee.

-The remaining balance is due 48 hours prior to your appointment.

-Appointments not paid in full within this timeframe may be released to another patient.

-Cancellations must be made at least 48 hours in advance.

-Cancellations made within 48 hours or missed appointments will forfeit the deposit.

-Patients may reschedule by submitting a new deposit toward the next appointment.

Questions or Concerns

If you have questions about these policies or need clarification, please reach out to us via email or phone at:

info@kingpsychiatry.com

or

1 800 750-4906